Free-Cation & Healthy
By Joylive BSD CITY
Our Commitments
This is an anxious time for everyone, especially those in close-knit communities like ours. We are committed to the following measures, and will be continuously reviewing these as we navigate this challenging time together.
Our Commitments
You can live, stay, connect and play at The Collective with the peace of mind that your safety and wellbeing is taken care of.
Proactive and Transparent Communication
We’re committed to regular and proactive communication with our members as and when anything changes. We’ve set up a dedicated digital support hub, so that members can access all information, from the latest government advice and building policies to answers to frequently asked questions, in one centralised place.
Proactive and Transparent Communication
Our industry-leading hygiene and cleanliness measures are fully certified by Public Health England. In our shared spaces we’ve increased the frequency and rigour of our cleaning, provided hand sanitiser in high traffic areas, and introduced innovative new cleaning technologies including fogging. In our private rooms, our cleaning team wear full PPE, and we’ve also de-cluttered and removed all non-essential, high-touch items. All shared and private spaces are cleaned with ‘Xtra Protect Hand and Touch Point Sanitiser’ which has been lab tested to safely kill COVID-19. So you can relax and enjoy our spaces safe in the knowledge that they’ve been subject to the highest possible standards of cleaning.
